Frequently Asked Questions

How long does shipping & handling take?

Domestic Shipping takes 3-5 days (expect shipping delays due to COVID-19) International Shipping takes 6-10 days Orders are shipped on Monday, Wednesday, and Friday.

I purchased a digital product (cookbook or e-book) and my link doesn't work....

All digital product links expire 30 days after purchase. Please download to your device or computer for safe keeping. If you need a link refresh please email customer service and allow 24-48 hours for a reply!

Do you do returns or exchanges on waist trainers?

Returns and refunds are not accepted! Exchanges must be approved via email. Email customer service for next steps on an exchange! No returns are accepted as these are personal items!

How long does it take to get into ketosis?

It usually takes 2-5 days to achieve ketosis. Remeber everyone is different and times may vary depending on diet.

How much weight can I expect to lose on keto?

A realistic weightloss expectation is 5 to 10 lbs per month. However, many people average more weightloss in the first few months.